Privacy Policy
Effective Date: January 1, 2025
At aiandiotforum, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our artificial intelligence courses platform. By using our services, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We collect personal information that you provide directly to us, including your name, email address, phone number, and billing information when you register for courses or contact us. We also collect information about your educational background and learning preferences to customize your experience.
1.2 Technical Information
Our systems automatically collect technical data including your IP address, browser type, device information, operating system, and browsing patterns. We track how you interact with our courses, including completion rates, time spent on lessons, and quiz results to improve our educational content.
1.3 Communication Data
We store records of your communications with us, including support tickets, feedback submissions, and course discussions. This helps us provide better customer service and improve our artificial intelligence training programs.
2. How We Use Your Information
2.1 Course Delivery and Support
We use your information to provide access to our AI courses, track your progress, issue certificates, and provide technical support. Your learning data helps us personalize course recommendations and adjust difficulty levels to match your skill development.
2.2 Communication and Updates
We send important course updates, new lesson notifications, and educational content related to artificial intelligence. We may also contact you about account issues, payment matters, or policy changes that affect your learning experience.
2.3 Platform Improvement
Your usage patterns and feedback help us improve our course content, fix technical problems, and develop new features. We analyze learning outcomes to make our AI education more effective for Canadian students and international learners.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to remember your login status, course progress, and preferences. These technologies help us provide a smooth learning experience and understand how students interact with our AI course materials.
Essential Cookies
Required for basic platform functionality and security
Analytics Cookies
Help us understand user behavior and improve courses
4. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information only in specific circumstances: with service providers who help us operate the platform, when required by Canadian law or legal proceedings, to protect our rights and safety, or with your explicit consent for specific purposes like job placement assistance.
Any third-party service providers we work with are required to maintain the same level of data protection and can only use your information for the specific services they provide to us.
5. Data Security and Protection
We implement strong security measures to protect your information, including encrypted data transmission, secure servers, regular security audits, and restricted access controls. Our team follows industry best practices for data protection and regularly updates our security protocols.
While we take extensive precautions, no internet-based system is completely secure. We continuously monitor for potential threats and will notify you promptly if any security incident affects your personal information.
6. Your Rights and Choices
Access and Update
You can access and update your personal information through your account settings at any time.
Data Deletion
Request deletion of your account and associated data, subject to legal retention requirements.
Communication Preferences
Control what types of emails and notifications you receive from us.
Data Portability
Request a copy of your data in a commonly used format for transfer to other services.
7. Legal Compliance
Our privacy practices comply with Canadian federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). We also follow international privacy standards to protect users from other countries who access our AI courses.
We regularly review our practices to ensure ongoing compliance with evolving privacy regulations and maintain transparency about how we handle your personal information throughout your learning journey.
8. Policy Updates and Changes
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes through email or prominent notices on our platform at least 30 days before they take effect.
Minor updates that do not affect your rights may be posted without advance notice. We encourage you to review this policy regularly to stay informed about how we protect your privacy while you learn about artificial intelligence.
9. Contact Information
If you have questions about this Privacy Policy, need to exercise your privacy rights, or want to discuss how we handle your information, please contact us using the information below. We aim to respond to all privacy inquiries within 5 business days.
support@aiandiotforum.org
Phone
+1 782 3950435
Address
242 Guelph, Ontario, 8630, CA
For general inquiries about our AI courses, please visit our Contact Us page.
Questions about your privacy?
We're here to help you understand how we protect your information.
Contact Our Privacy TeamCookie Settings
We use cookies to enhance your learning experience and provide personalized AI course recommendations. These help us understand how you interact with our educational content.